Shopping

Asenaru is available on our Official Stores at Tokopedia, Shopee or Asenaru website. You will find all our products there. Visit your preferred website to start shopping!

Unfortunately, we currently do not offer international shipment at the moment.

Yes! Same-day and Instant shipping is available on Tokopedia and Shopee. We are based in West Jakarta. Visit your preferred marketplace to start shopping!

For Standard (REG) Shipping: 2-5 business days Expedited (BEST) Shipping: 1-2 business days. Instant and Same-day delivery is available on Jabodetabek Area on our Marketplace stores.

Delivery time is not guaranteed for Standard Shipping and thus we would suggest Expedited Shipping if there is a date that you would like to meet. The above are estimated time required by the shipping service.

Orders and Returns

Asenaru is available on Tokopedia, and Shopee. You can also contact us via WhatsApp if you need help in purchasing our products.

We are happy to assist you if you find want to change, modify or cancel your order. Contact us in the respective marketplace, or via WhatsApp to get help with your order.

You can return our products to:

Asenaru Indonesia
Attn: Retur
(Invoice Number)
Jalan Bukit Indah 16 Blok A1 Nomor 8 (Citra 1), Kalideres, Jakarta Barat, 11840

PLEASE NOTE: Returns must be initiated within 2 days upon receiving your order and with prior notice to our Customer Service.

We are committed to the quality of our products and the satisfaction of our customers. We offer refunds for damaged, missing or products affected by shipping errors. Please contact us if you would like to request a refund of your purchase.

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